Universalconnectivity Photography Platform

Connect With Our Creative Community

Expert guidance, comprehensive resources, and personalized support for your photography journey

Technical Support

Get help with camera settings, lighting techniques, and equipment troubleshooting from our experienced photography instructors.

  • Camera configuration assistance
  • Lighting setup guidance
  • Equipment recommendations
  • Software troubleshooting

Learning Support

Access course materials, schedule one-on-one sessions, and track your progress through our comprehensive learning programs.

  • Course material access
  • Progress tracking
  • Assignment feedback
  • Video call sessions

Account & Billing

Manage your account settings, billing information, and subscription details. We're here to help with any payment or access issues.

  • Account management
  • Billing inquiries
  • Subscription changes
  • Access issues

Support Priority Levels

Critical

System outages, payment failures

Response: 2 hours

High

Course access issues, urgent technical problems

Response: 8 hours

Medium

General questions, feature requests

Response: 24 hours

Low

Suggestions, general feedback

Response: 72 hours

Get In Touch

  • Visit Our Studio

    Jyoti Nagar, Trimurti Devi Temple
    Chinchpada Naka, Kalyan
    Maharashtra 421306, India

  • Call Us

    +91 8700419687
    Available during support hours

  • Email Support

    [email protected]
    Detailed responses within 24 hours

Support Hours

Monday - Friday: 9:00 AM - 7:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Closed

Emergency Support

For urgent technical issues during workshops or live sessions, call our emergency line for immediate assistance.

Send Us a Message